FAQs
Here you’ll find answers about the Emsee Menopause Program and the different stages of menopause.
If your question isn’t covered here, please email us at reply@emsee.co or call us on 1300 412 422 — we’re here to help.
Emsee Menopause Program FAQs
Here are some answers to common questions about our program offering
What’s included in the $99/month Emsee Menopause Program?
Our $99/month program supports you through menopause with expert care, natural therapies, a supportive community and flexible access that fits your lifestyle – without lock-in contracts. Here's what you get:
Unlimited Telehealth Consults: Speak to doctors, naturopaths, and nutritionists as often as you need—no referral or clinic visit required. Our medical team specialises in menopause care.
Personalised Treatment & Medication Delivery: We organise your prescriptions and treatment plans, including Menopausal Hormone Therapy if appropriate, and ship medications directly to your door via a network of partnering pharmacies.
Lifestyle Perks & Wellness Offers: Enjoy exclusive discounts and samples from trusted wellness, beauty, and supplement brands like Antipodes, Trilogy, INTU Wellness, and more.
Concierge-Style Support: Need help navigating your plan or managing your treatment? Our on-demand support team is here to guide you every step of the way.
Community Connection: Join a supportive space of like-minded women navigating menopause together—because you’re not alone in this.
Coming Soon: Members will soon get early access to the Emsee app, complete with expert Q&A, educational content, and symptom support tools.
The Emsee Menopause Program is designed for real life—convenient, compassionate, and customised to you.
Are medications included in the $99/month program fee?
No, medications are not included in the $99/month program fee. You pay for the medications you need separately, charged at the applicable pricing depending on your eligibility for PBS and other benefits. In summary, treatments are charged as follows:
- PBS listed medications will be charged at the PBS pricing or Concession and ‘Closing the Gap’ pricing for those eligible
- Non-listed medications will be charged at private prescription pricing
- Supplements will be charged at discounted partner pricing exclusive to women who are signed up to our treatment program
What’s your program cancellation and refund policy?
Our $99/month program is designed to be flexible and convenient.
We do not provide refunds on program fees already paid but you can cancel the program anytime and you will not be charged again in the future.
How do I sign up?
The first step is to book in a first gap-free bulk-billed doctor consultation to determine if the Emsee Menopause Program is right for you. You can do this by filling out our booking form here. If our healthcare team determines that our program is a great fit, we’ll be in touch to start you on the program.
Do I need a blood test before treatment?
In general, the doctor will not require a blood test prior to commencing you on treatment. This is because hormonal fluctuations are best represented by your symptoms over a period of time rather than a blood test at one point in time. Once you begin the treatment program, the doctor may organise blood testing for you as a monitoring tool. Of course, certain patients with pre-existing conditions may require screening testing prior to treatment.
Is the treatment price covered by Medicare?
The treatment program fee is not covered by Medicare, however your consult is.
How is menopause defined?
Menopause is defined as when a woman has not had a period for 12 months. The age menopause starts varies from woman to woman but generally occurs in the late 40s or early 50s. At this time there is a drop in the oestrogen and progesterone produced by the ovaries which results in women experiencing symptoms such as hot flushes, night sweats, irritability, headaches and low libido just to name a few. 8 out of 10 women will experience the symptoms associated with menopause and most of these can be treated.
Perimenopause FAQs
Discover answers to common questions about perimenopause and find the support you need during this transition.
What are the first signs of perimenopause?
Symptoms can include irregular periods, hot flushes, night sweats, mood swings, and sleep disturbances.
At what age does perimenopause start?
Perimenopause typically begins in a woman’s 40s but can start as early as the mid-30s.
Can you still get pregnant during perimenopause?
Yes, pregnancy is still possible as ovulation can occur sporadically during perimenopause.
What causes weight gain during perimenopause?
Hormonal changes, especially the decline in oestrogen, can lead to weight gain, particularly around the abdomen.
Why does perimenopause cause irregular periods?
Fluctuating hormone levels affect the menstrual cycle, leading to periods that can become lighter, heavier, or more spaced out.
What is the difference between perimenopause and menopause?
Perimenopause is the transitional phase where symptoms begin but menstruation still occurs, whereas menopause is confirmed after 12 months without a period
Does perimenopause affect mental health?
Yes, many women experience anxiety, mood swings, irritability, and even depression due to hormonal fluctuations during perimenopause
Menopause FAQs
Explore common questions and answers about menopause to better understand this natural transition in a woman’s life.
What does menopause mean?
Menopause signifies the end of menstrual cycles and fertility, typically diagnosed after 12 months without a period.
At what age does menopause usually start?
Menopause generally occurs between the ages of 45 and 55, but can vary for each woman.
What are the common symptoms of menopause?
Common symptoms include hot flushes, night sweats, mood changes, and sleep disturbances.
Does menopause cause hair loss?
Hormonal changes during menopause can lead to thinning hair or hair loss for some women.
Can menopause cause memory problems?
Many women experience ‘brain fog’ or memory lapses during menopause due to hormonal fluctuations.
What are hot flushes, and why do they happen?
Hot flushes are sudden waves of heat, often caused by changes in blood vessel dilation related to oestrogen levels
Does menopause affect sex drive?
Reduced libido is common due to hormonal changes, vaginal dryness, and mood changes.
How long does menopause last?
The menopausal transition can last anywhere from 4 to 8 years, including perimenopause.
Is hormone replacement therapy (HRT) safe?
HRT can be safe for many women to alleviate symptoms, but it should be discussed with a healthcare provider.
Why do women experience night sweats during menopause?
Night sweats are caused by the same vasomotor symptoms responsible for hot flushes and are linked to hormonal changes
Postmenopause FAQs
Discover answers to your questions about postmenopause and learn how to navigate this phase with confidence and support.
What happens to the body during postmenopause?
During postmenopause, low oestrogen levels can lead to changes such as decreased bone density and altered cholesterol levels.
Can you still have symptoms after menopause?
Yes, many women experience lingering symptoms like hot flushes and night sweats even years after menopause.
Does menopause increase the risk of osteoporosis?
Absolutely, the drop in oestrogen post-menopause can significantly increase the risk of developing osteoporosis.
How does menopause affect heart health?
The reduction in oestrogen can elevate LDL cholesterol levels, which may heighten the risk of heart disease.
How can I manage menopause symptoms naturally in postmenopause?
Lifestyle changes like regular exercise, a healthy diet, and supplements (e.g., calcium and vitamin D) can help manage symptoms.
Should I continue using contraception after menopause?
Contraception is no longer necessary after menopause, but it’s important to confirm with a healthcare provider if you are in postmenopause.
Why might vaginal dryness continue after menopause?
The continued low oestrogen levels after menopause can result in ongoing vaginal dryness, which can affect sexual activity.
Can postmenopause affect mental health?
While some women may find relief from mood swings, others might still experience depression or anxiety due to ongoing hormonal changes.
